Privacy Policy

This privacy policy sets out how Contract Production Ltd plc uses and protects any information that you give Contract Production Ltd plc when you use this website.

Contract Production Ltd plc is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Contract Production Ltd plc may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 1st January 2018. Updated 13th April 2018.

Relevant Legislation

Along with our business and internal IT systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the legislation listed above, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.

Personal Information that this website collects

This website collects and uses personal information for the following reasons:

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third-party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link, that information will be sent to us via either SMTP or via a third-party data processor. If information is sent via a third-party data processor, it is not stored by them and is only used during transmission of that information to us. We may store the information within our CRM or Email marketing system. If the information is stored within our email marketing system, you will only be sent transactional emails unless you have subscribed to our newsletter.

Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. A record of form submissions is stored on an encrypted, secure server for audit purposes and as a backup in case of internal system failures.

Email Newsletter

If you choose to join our email newsletter, the email address that you submit to us will be stored within our website. This may be passed to a third-party service who provide us with email marketing services. We consider these services to be a third-party data processor (see below).

Your email address will remain within our database for as long as we continue to use that service for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

We may use email marketing systems for transactional emails (ie information that you will receive in relation to products and services that you have purchased from Contract Production Ltd).

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within our database, you will receive periodic newsletter-style emails where you have signed up to do so.

We may also contact you with other relevant information such as product updates or software releases that are pertinent to the products or services that you have purchased from us or from our distributors.

Third party data processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out above.

About this website’s server

This website is hosted by Layershift within a UK data centre.

How we store your personal information

We require your information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Website Cookies

We currently use cookies to improve the performance of the website in order to provide you with a better service and to help us improve our website. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works. By using our website, you agree that we can place these types of cookies on your device.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@contract-production.co.uk

We will not sell, distribute or lease your personal information unless we have your permission or are required by law to do so.

The data controller of this website is:

Simon Norris, Managing Director
Contract Production Ltd
Unit 1C
Thornton Road Industrial Estate
Pickering
North Yorkshire
YO18 7JB
United Kingdom

with company number 07050468

Whose registered address is:

Daytona
Station Road
Crossgates
Scarborough
YO12 4LT

and whose operating address is:

Contract Production Ltd
Unit 1C
Thornton Road Industrial Estate
Pickering
North Yorkshire
YO18 7JB
United Kingdom

Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

Copyright Information

The content of this website, any illustrations, technical information and descriptions within this website were correct at the time of going to production.

Contract Production Ltd plc reserves the right to make any changes necessary, without notice, in line with the policy of continuing product development and improvement.

No part of this website may be duplicated, reprinted, stored in a data processing system or transmitted by electronic, mechanical, photographic or other means, or recorded, translated, edited, abridged or expanded without the prior written consent of Contract Production Ltd plc.

No liability is accepted for any inaccuracies or omissions in this website, although due care has been taken to ensure that is it complete and accurate as possible.

In order to take account of a policy of continual development, Contract Production Ltd plc reserves the right to change any of the information contained in this website and any associated publications without prior notice.

Produced by Contract Production Ltd, Unit 1C, Thornton Road Industrial Estate, Pickering, North Yorkshire, YO18 7JB, United Kingdom